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Contact Us

Contact Us

We welcome enquiries regarding consultancy services, global trade support, and strategic partnerships. Our team is happy to assist you with tailored guidance and professional support.

Email: [email protected]

Phone: (+44) 204519477

Address:
Unit 1J, Grovemere House
Lancaster Way Business Park
Ely, Cambridgeshire
CB6 3NW, United Kingdom

Working Hours

Monday – Friday: 8:00 AM – 5:00 PM

Saturday: By appointment

Send Us a Message

Privacy Policy - Harmony Global UK

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Harmony Global UK Ltd is committed to protecting privacy, confidentiality, and security of personal information in accordance with UK GDPR, Data Protection Act 2018, and international best practices.

This Privacy Policy explains how we collect, use, disclose, store, and protect the personal information of clients, business partners, employees, contractors, vendors, and visitors who interact with our services, websites, or business operations.

© 2025 Harmony Global UK. All Rights Reserved.

Refund & Cancellation Policy - Harmony Global UK

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Harmony Global UK provides specialized consultancy and trade services customized to each client’s requirements. Due to the nature of our work, refunds and cancellations are subject to the terms outlined below.

1. PAYMENT TERMS

  • Payments must be made as per the invoice or service agreement issued.
  • Consultancy services are considered non-returnable due to personalized delivery.
  • Third-party fees are non-refundable.

2. REFUND ELIGIBILITY

Refunds may be approved only in the following cases:

  • HGUK is unable to deliver the service due to internal constraints
  • Duplicate or incorrect billing
  • Service cancellation before commencement

3. NON-REFUNDABLE SERVICES

No refund is applicable for:

  • Work has already been completed
  • Consultancy hours utilized
  • Digital products or documents delivered
  • Administrative or third-party expenses

4. PROJECT CANCELLATION

If a client cancels:

  • Within 48 hours before project starts: 100% refund
  • After work has begun: Refund minus completed work & expenses
  • After 50% of work delivered: No refund

5. CONTACT FOR REFUNDS

Email: [email protected]

© 2025 Harmony Global UK. All Rights Reserved.

Terms & Conditions of Service - Harmony Global UK

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Content for Terms & Conditions will be added here.

© 2025 Harmony Global UK. All Rights Reserved.

Anti-Bribery & Corruption Policy - Harmony Global UK

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HGUK maintains a zero-tolerance approach toward bribery, fraud, or corruption.

Prohibited

  • Offering or accepting bribes
  • Providing gifts intended to influence decisions
  • Facilitation payments
  • Manipulation of records

Responsibilities

All employees, contractors, and partners must:

  • Act honestly
  • Declare conflicts of interest
  • Report suspicious behavior
  • Maintain transparency in all transactions

Violations may lead to termination or legal action.

© 2025 Harmony Global UK. All Rights Reserved.

IT & Cybersecurity Policy - Harmony Global UK

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HGUK enforces strong cybersecurity measures to protect company and client information.

Users Must

  • Use strong passwords
  • Avoid sharing login credentials
  • Report suspicious cyber activity immediately
  • Use approved devices and software
  • Ensure secure transmission of documents

Prohibited

  • Installing unauthorized applications
  • Bypassing security systems
  • Using company devices for unlawful activities

© 2025 Harmony Global UK. All Rights Reserved.

Data Protection (UK GDPR) Policy - Harmony Global UK

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We comply fully with UK GDPR requirements.

We Ensure

  • Lawful, fair, and transparent processing
  • Minimum data collection
  • Secure storage and encryption
  • Regular audits and monitoring

Client Rights

  • To access, correct, or erase data
  • To object to processing
  • To request data portability

© 2025 Harmony Global UK. All Rights Reserved.

Equal Opportunity Policy - Harmony Global UK

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HGUK is committed to providing an environment free from discrimination.

We do not discriminate based on

  • Gender
  • Age
  • Religion
  • Race
  • Nationality
  • Disability
  • Sexual orientation
  • Marital status

Harassment or bullying is strictly prohibited.

© 2025 Harmony Global UK. All Rights Reserved.

Workplace Health & Safety Policy - Harmony Global UK

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HGUK ensures a safe working environment by:

  • Identifying hazards
  • Ensuring ergonomic workstations
  • Providing emergency protocols
  • Encouraging prompt incident reporting

Employees must always follow safety guidelines.

© 2025 Harmony Global UK. All Rights Reserved.

Code of Conduct Policy - Harmony Global UK

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All employees and contractors must:

  • Act professionally
  • Maintain confidentiality
  • Demonstrate honesty and accountability
  • Avoid conflicts of interest
  • Uphold HGUK’s values in all interactions

© 2025 Harmony Global UK. All Rights Reserved.